top of page

Hilldogg's costume hire
Frequently asked questions
I Have Questions
Go to the BOOK ONLINE Tab, select your hire dates, choose your costume, and book online. You can collect your costume from us at a time that is convenient. Once your event is over, simply return the costume within 5 days.
Our standard hire period is 5 days, depending on the costume and booking time. Extended hire periods may also be available upon request.
Our premium or specialty costumes require a refundable security bond. Any bond requirements will be explained during the booking process.
We stock a wide range of adult and children’s sizes. If you are unsure about sizing, our team can help recommend the best fit.
Many costumes include basic accessories shown in the display images. Additional items such as wigs, and props may be available separately.
We recommend booking as early as possible, especially during busy seasons such as Halloween, Book Week, and themed party periods.
Yes. You can enquire about or reserve selected costumes online. Simply head to our BOOK ONLINE tab to complete your booking. Availability is confirmed once your booking and payment have been processed.
Late returns may incur additional hire fees, as overdue items can affect other customer bookings. Please contact us as soon as possible if you require extra time.
Normal wear is expected. However, significant damage, loss, or excessive cleaning requirements may result in repair or replacement charges or the loss of your deposit.
Yes, subject to our cancellation policy. Please contact us as early as possible if you need to change dates or swap costumes.
Yes. We can assist with group bookings for schools, theatre productions, parties, and corporate events.
No. Standard cleaning is included in the hire fee. Please do not wash costumes at home unless specifically instructed.
Selected costumes and accessories may also be available for purchase. Please ask our team for current stock availability.
You can contact us by phone, email, social media, or by heading to our CONTACT US tab on our website.
bottom of page